At RegainControl, we strive to ensure fast, reliable, and transparent delivery for all orders.
Order Processing Time
All orders are processed and shipped according to our fulfillment schedule.
Pre-order items are produced and shipped according to their specific production timeline and are dispatched ahead of the official release window when applicable.
Customers will be informed of estimated processing and shipping times at the time of purchase.
Shipping Time Canada
We are based in Montreal, Quebec, and ship across Canada and internationally. Once your order has been dispatched, delivery typically occurs within 2–3 business days, depending on your location. As a result, most customers receive their orders within up to 7 business days from the date of purchase.
The estimated delivery times provided on this website apply to orders shipped within Canada.
For international orders, delivery times may vary depending on the destination country, customs processing, and local carrier delays. In some cases, international shipping may require additional transit time beyond the estimated Canadian delivery window.
We appreciate your understanding and recommend allowing extra time for international deliveries.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.
Delays
While we aim to meet the timelines above, delivery times may occasionally be affected by factors beyond our control, such as carrier delays, weather conditions, or high shipping volumes.
Incorrect Address
Please ensure that your shipping details are accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions regarding your shipment, please contact us at:
regaincontrol.support@gmail.com